At Horizon Community Services, our mission is to empower NDIS participants to live fulfilling, independent lives. While our programs and systems are important, the real impact comes from the people who bring them to life every day, our Disability Support Workers.
These dedicated professionals are more than carers; they are mentors, advocates, companions, and partners in growth.
The Role of a Disability Support Worker
A Disability Support Worker helps participants with daily living activities, personal care, social engagement, and skill development. But at Horizon, their role goes further:
- Staff Matching: We carefully match participants with workers based on cultural background, personality, and lifestyle, ensuring relationships feel natural and supportive.
- Personalised Care: Every support plan is built around the individual, because no two participants are the same.
- Community Connection: Workers help participants access local events, activities, and programs, fostering social participation and belonging.
Why Support Workers Matter
For many NDIS participants, a Disability Support Worker is the difference between isolation and independence. The right worker can:
- Build confidence in daily routines
- Reduce anxiety and support emotional wellbeing
- Encourage independence and life skills
- Offer genuine companionship and trust
Training and Expertise
All Horizon Disability Support Workers are well-trained and hold qualifications such as Certificate III, Diploma, or Bachelor’s degrees in areas like Nursing, Individual Support, or Mental Health. This ensures they can meet complex needs with professionalism and compassion.
Our team also receives ongoing training to stay compliant with NDIS standards and deliver care that adapts to participants’ evolving goals.
A Multicultural Approach
We’re proud of our multicultural team, which reflects the diverse community we serve. Matching participants with staff who understand their language, culture, or traditions fosters stronger connections and better outcomes.
Support When It’s Needed Most
Because life doesn’t always follow a schedule, our support workers are backed by Horizon’s 24/7 on-call service. This gives participants and their families peace of mind knowing help is just a phone call away.
Message from the Founder
“At Horizon, we believe every participant deserves a support worker who truly understands them, not just their needs, but their story, culture, and dreams. Our team is here to remind you that you are not alone.”
Are you looking for a Disability Support Worker who feels like the right fit?
Discover the Horizon difference today.
Call us on 07 3520 8909 or contact us today.
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